Follow us on Twitter! See the latest updates from our team and across the medical community. @SSTLMC Twitter @SSTLMC

16th February 2024

Cloud based telephony (CBT)


GPCE has written to NHSE to raise concerns over the rollout of CBT and the financial and workload impact this is having on practices along with pressure to sign complex contracts on very short deadlines. 

NHSE advised last year that there would be no increased costs to practices for their monthly contracts.

The BMA have relayed concerns raised about these issues and are seeking an urgent meeting with NHSE while calling for a pause of the roll-out of this contract mandated procurement exercise. 

If your practice is experiencing issues as a result of the scheme, please do contact the LMC with details of the issues and the number involved, together with the outcome you’d be looking for.